{"id":73,"date":"2008-08-21T13:04:53","date_gmt":"2008-08-21T06:04:53","guid":{"rendered":"http:\/\/blog.iwayvietnam.com\/tuanta\/2008\/08\/21\/bi-quy%e1%ba%bft-d%e1%bb%83-tr%e1%bb%9f-thanh-ong-ch%e1%bb%a7-vi-d%e1%ba%a1i\/"},"modified":"2008-08-21T13:04:53","modified_gmt":"2008-08-21T06:04:53","slug":"bi-quy%e1%ba%bft-d%e1%bb%83-tr%e1%bb%9f-thanh-ong-ch%e1%bb%a7-vi-d%e1%ba%a1i","status":"publish","type":"post","link":"https:\/\/blog.iwayvietnam.com\/tuanta\/2008\/08\/bi-quy%e1%ba%bft-d%e1%bb%83-tr%e1%bb%9f-thanh-ong-ch%e1%bb%a7-vi-d%e1%ba%a1i\/","title":{"rendered":"B\u00ed quy\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i"},"content":{"rendered":"

Bu\u1ed5i s\u00e1ng, c\u00f3 ti\u1ebfng g\u00f5 ngo\u00e0i t\u1ea5m c\u1eeda k\u00ednh c\u1ee7a c\u1eadu nh\u00e2n vi\u00ean tr\u1ebb. Ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng kho\u1ea3ng 60 tu\u1ed5i \u0103n m\u1eb7c l\u1ecbch thi\u1ec7p, trang nh\u00e3 c\u1ea5t l\u1eddi: \u201cXin l\u1ed7i anh GodFrey, t\u00f4i l\u00e0 Ralph Hart. Anh c\u00f3 th\u1ec3 cho t\u00f4i xin v\u00e0i ph\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng?\u201d<\/p>\n

\u201c\u1ed2, t\u1ea5t nhi\u00ean l\u00e0 \u0111\u01b0\u1ee3c r\u1ed3i\u201d, c\u1eadu nh\u00e2n vi\u00ean tr\u1ebb \u0111\u00e1p. Tr\u01b0\u1edbc \u0111\u00f3, anh m\u1edbi ch\u1ec9 nghe t\u00ean nh\u01b0ng ch\u01b0a bi\u1ebft m\u1eb7t ng\u00e0i ch\u1ee7 t\u1ecbch h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb n\u1ed5i ti\u1ebfng c\u1ee7a c\u00f4ng ty – \u00f4ng Ralph Hart. “C\u1ea3m \u01a1n anh\u201d, \u00f4ng Hart n\u00f3i v\u00e0 ti\u1ebfp l\u1eddi: \u201cAnh GodFrey n\u00e0y, t\u00f4i c\u00f3 th\u1ec3 t\u00e2m s\u1ef1 v\u1edbi anh v\u00e0i \u0111i\u1ec1u v\u1ec1 c\u00f4ng ty c\u1ee7a anh \u0111\u01b0\u1ee3c kh\u00f4ng?\u201d<\/p>\n

Anh g\u1eadt \u0111\u1ea7u v\u00e0 Hart ti\u1ebfp t\u1ee5c: \u201cGodFrey n\u00e0y, c\u00f4ng ty anh l\u00e0 c\u00f4ng ty h\u1ea1ng nh\u1ea5t. Ch\u00fang ta c\u00f3 nh\u1eefng s\u1ea3n ph\u1ea9m h\u1ea1ng nh\u1ea5t. Ch\u00fang ta c\u00f3 nh\u1eefng kh\u00e1ch h\u00e0ng h\u1ea1ng nh\u1ea5t. Ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng c\u00e1o h\u1ea1ng nh\u1ea5t. S\u1ef1 th\u1eadt, th\u1eadm ch\u00ed \u0111\u00f4i khi ch\u00fang ta ng\u1ed3i tr\u00ean nh\u1eefng chuy\u1ebfn bay h\u1ea1ng nh\u1ea5t b\u1edfi v\u00ec c\u00e1c h\u00e3ng h\u00e0ng kh\u00f4ng l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng h\u1ea1ng nh\u1ea5t c\u1ee7a ch\u00fang ta\u201d.<\/p>\n

\u0110\u01b0a tay v\u1ec1 ph\u00eda nh\u00e2n vi\u00ean m\u1edbi, \u00f4ng Hart ng\u1eebng l\u1ea1i m\u1ed9t l\u00fac, m\u1eaft nh\u00ecn th\u1eb3ng v\u00e0o GodFrey r\u1ed3i k\u1ebft lu\u1eadn: \u201cV\u00e0 GodFrey, ch\u00fang t\u00f4i ch\u1ec9 thu\u00ea nh\u1eefng ng\u01b0\u1eddi h\u1ea1ng nh\u1ea5t. Ch\u00e0o m\u1eebng anh \u0111\u1ebfn v\u1edbi Heublein.\u201d<\/p>\n

N\u1ebfu b\u1ea1n tin r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi c\u00f3 t\u00e0i v\u00e0 t\u1eadn t\u1ee5y l\u00e0 ch\u00eca kh\u00f3a d\u1eabn t\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p th\u00ec ng\u00e0i Hart \u0111\u00e3 d\u1ea1y cho b\u1ea1n r\u1ea5t nhi\u1ec1u.<\/p>\n

Theo gi\u1edbi chuy\u00ean gia th\u00ec m\u1ed9t \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i ph\u1ea3i l\u00e0 ng\u01b0\u1eddi bi\u1ebft khu\u1ea5y \u0111\u1ed9ng ng\u01b0\u1eddi kh\u00e1c. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i lu\u00f4n \u0111\u1ec1 cao, t\u00e1n d\u01b0\u01a1ng v\u00e0 khen ng\u1ee3i nh\u00e2n vi\u00ean. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi t\u1ef1 tin v\u00e0 c\u1ea3m th\u1ea5y m\u00ecnh l\u00e0 ng\u01b0\u1eddi \u0111\u1eb7c bi\u1ec7t, \u0111\u01b0\u1ee3c ch\u1ecdn l\u1ef1a, \u0111\u01b0\u1ee3c t\u00f4n vinh. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i gi\u00fap nh\u00e2n vi\u00ean lu\u00f4n th\u1ea5y l\u1ea1c quan. Nh\u1eefng \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i lu\u00f4n khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c ph\u1ea3i nh\u1edb t\u1edbi. Ch\u1ec9 trong 60 gi\u00e2y, \u00f4ng ch\u1ee7 n\u00e0y \u0111\u00e3 t\u1ea1o ra m\u1ed9t k\u00fd \u1ee9c l\u01b0u gi\u1eef t\u1edbi 60 n\u0103m sau \u0111\u00f3.<\/p>\n

M\u1ed9t \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i ph\u1ea3i l\u00e0 ng\u01b0\u1eddi bi\u1ebft:<\/font><\/u><\/strong><\/p>\n

1. Tuy\u1ec3n nh\u1eefng ng\u01b0\u1eddi xu\u1ea5t s\u1eafc, n\u1ed5i tr\u1ed9i.<\/p>\n

2. Giao \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang vi\u1ec7c. Lo\u1ea1i b\u1ecf nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ph\u00f9 h\u1ee3p.<\/p>\n

3. Ph\u1ed5 bi\u1ebfn v\u1edbi m\u1ecdi ng\u01b0\u1eddi n\u1ed9i dung c\u00f4ng vi\u1ec7c c\u1ea7n ph\u1ea3i ho\u00e0n th\u00e0nh.<\/p>\n

4. N\u00f3i v\u1edbi m\u1ecdi ng\u01b0\u1eddi t\u1ea1i sao c\u00f4ng vi\u1ec7c \u0111\u00f3 l\u1ea1i c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/p>\n

5. Giao c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi b\u1ea1n l\u1ef1a ch\u1ecdn.<\/p>\n

6. \u0110\u00e0o t\u1ea1o\/hu\u1ea5n luy\u1ec7n nh\u00e2n vi\u00ean.<\/p>\n

7. L\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

8. R\u0169 b\u1ecf s\u1ef1 tuy\u1ec7t v\u1ecdng v\u00e0 nh\u1eefng ch\u01b0\u1edbng ng\u1ea1i r\u00e0ng bu\u1ed9c m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

9. Theo d\u00f5i s\u1ef1 ti\u1ebfn tri\u1ec3n.<\/p>\n

10. N\u00f3i \u201cc\u1ea3m \u01a1n\u201d c\u00f4ng khai tr\u01b0\u1edbc m\u1ecdi ng\u01b0\u1eddi v\u00e0 v\u1edbi t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n

\u00d4ng ch\u1ee7 \u0111\u1eb7t ra c\u00e1c quy t\u1eafc v\u1ec1 t\u00e1c phong v\u00e0 chu\u1ea9n m\u1ef1c. \u00d4ng ch\u1ee7 t\u1ea1o n\u00ean ki\u1ec3u m\u1eabu. M\u1ecdi l\u00fac, c\u00e1c ph\u00f2ng, v\u0103n ph\u00f2ng, c\u1eeda h\u00e0ng, c\u00f4ng x\u01b0\u1edfng, nh\u00e0 m\u00e1y, c\u00f4ng ty \u0111\u1ec1u c\u00f9ng l\u00e0m theo l\u1ec7nh \u00f4ng ch\u1ee7.<\/p>\n

N\u1ebfu \u00f4ng ch\u1ee7 lu\u00f4n \u0111\u1ebfn tr\u1ec5 th\u00ec vi\u1ec7c \u0111\u1ebfn \u0111\u00fang gi\u1edd kh\u00f4ng c\u00f2n \u0111\u01b0\u1ee3c ai tu\u00e2n th\u1ee7. N\u1ebfu \u00f4ng ch\u1ee7 kh\u00f4ng bao gi\u1edd v\u1eafng m\u1eb7t trong c\u00e1c cu\u1ed9c h\u1ecdp th\u00ec t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi s\u1ebd tham d\u1ef1 h\u1ecdp \u0111\u1ea7y \u0111\u1ee7. N\u1ebfu \u00f4ng ch\u1ee7 gh\u00e9 th\u0103m kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng r\u1ea5t quan tr\u1ecdng. N\u1ebfu \u00f4ng ch\u1ee7 th\u01b0\u1eddng h\u1ee7y cu\u1ed9c h\u1eb9n v\u1edbi kh\u00e1ch h\u00e0ng th\u00ec \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng s\u1ebd \u00edt \u0111i ch\u00e0o h\u00e0ng h\u01a1n. N\u1ebfu \u00f4ng ch\u1ee7 l\u1ecbch s\u1ef1, s\u1ebd kh\u00f4ng c\u00f3 ch\u1ed7 cho nh\u1eefng ng\u01b0\u1eddi khi\u1ebfm nh\u00e3. N\u1ebfu \u00f4ng ch\u1ee7 nh\u1eadn nh\u1eefng ng\u01b0\u1eddi t\u1ea7m th\u01b0\u1eddng th\u00ec s\u1ef1 t\u1ea7m th\u01b0\u1eddng l\u00e0 nh\u1eefng g\u00ec \u00f4ng ch\u1ee7 nh\u1eadn \u0111\u01b0\u1ee3c. N\u1ebfu \u00f4ng ch\u1ee7 l\u00e0 m\u1ed9t nh\u00e0 c\u1ea3i c\u00e1ch ti\u1ebfn b\u1ed9 v\u00e0 c\u00f3 \u00f3c s\u00e1ng t\u1ea1o th\u00ec c\u00f4ng ty s\u1ebd t\u00ecm ki\u1ebfm \u0111\u01b0\u1ee3c nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi. N\u1ebfu \u00f4ng ch\u1ee7 mu\u1ed1n l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean th\u00ec nh\u00e2n vi\u00ean s\u1ebd \u0111\u1ec3 \u00f4ng ch\u1ee7 l\u00e0m. N\u1ebfu \u00f4ng ch\u1ee7 \u0111\u01b0a t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi trong c\u00f4ng ty tham gia cu\u1ed9c \u0111ua tranh \u0111\u1ec9nh cao th\u00ec l\u1ebd \u0111\u01b0\u01a1ng nhi\u00ean m\u1ed7i ng\u01b0\u1eddi \u0111\u1ec1u mu\u1ed1n gi\u00e0nh ph\u1ea7n th\u1eafng. N\u1ebfu \u00f4ng ch\u1ee7 \u0111\u1ee9ng ra g\u00e1nh v\u00e1c tr\u00e1ch nhi\u1ec7m th\u00ec nh\u1eefng nh\u00e2n vi\u00ean g\u01b0\u01a1ng m\u1eabu v\u00e0 xu\u1ea5t s\u1eafc s\u1ebd h\u1ecdc theo.<\/p>\n

C\u00e1c \u00f4ng ch\u1ee7 l\u1edbn \u0111\u1ec1u hi\u1ec3u b\u1ea3n ch\u1ea5t n\u00e0y. H\u1ecd \u00e1p \u0111\u1eb7t t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p gi\u00e0nh th\u1eafng l\u1ee3i, kh\u00f4ng ph\u1ea3i b\u1eb1ng c\u00e1c ch\u00ednh s\u00e1ch m\u00e0 b\u1eb1ng c\u00e1ch nh\u00ecn v\u00e0 t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i. N\u1ebfu \u00f4ng ch\u1ee7 mu\u1ed1n nh\u00e2n vi\u00ean \u0111i ngh\u1ec9 m\u00e1t v\u00e0o ng\u00e0y ch\u1ee7 nh\u1eadt hay luy\u1ec7n t\u1eadp tr\u01b0\u1edbc khi thuy\u1ebft tr\u00ecnh th\u00ec \u00f4ng s\u1ebd ph\u1ea3i l\u00e0m v\u1eady tr\u01b0\u1edbc ti\u00ean. N\u1ebfu \u00f4ng ch\u1ee7 kh\u00f4ng mu\u1ed1n ch\u1ec9 v\u00ec m\u1ed9t tr\u1eadn b\u00e3o tuy\u1ebft nh\u1ecf m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111i l\u00e0m mu\u1ed9n, \u00f4ng s\u1ebd \u0111\u1ebfn th\u1eadt s\u1edbm v\u00e0o ng\u00e0y tr\u1eddi b\u00e3o, pha c\u00e0 ph\u00ea\u2026, v\u00e0 ph\u1ee5c v\u1ee5 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ebfn tr\u1ec5.<\/p>\n

M\u1ed9t s\u1ed1 \u00f4ng ch\u1ee7 \u0111i\u1ec1u h\u00e0nh m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n, c\u00f3 nh\u1eefng ng\u01b0\u1eddi l\u1ea1i do t\u1ed1 ch\u1ea5t b\u1ea9m sinh. D\u00f9 h\u1ecd c\u00f3 l\u00e0m b\u00e0i b\u1ea3n hay kh\u00f4ng th\u00ec ch\u00ednh nh\u1eefng \u00f4ng ch\u1ee7 l\u1edbn s\u1ebd quy\u1ebft \u0111\u1ecbnh c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c. B\u1edfi v\u00ec c\u00f4ng ty l\u00e0m theo l\u1ec7nh \u00f4ng ch\u1ee7 n\u00ean t\u1ed1t h\u01a1n \u00f4ng ch\u1ee7 h\u00e3y g\u01b0\u01a1ng m\u1eabu th\u1ef1c hi\u1ec7n ho\u1eb7c c\u00f4ng ty s\u1ebd ch\u1eb3ng l\u00e0m g\u00ec c\u1ea3.<\/p>\n

Tuy nhi\u00ean, m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi s\u1ebd nh\u1eadn ra r\u1eb1ng kh\u00e1ch h\u00e0ng m\u1edbi l\u00e0 \u00f4ng ch\u1ee7 th\u1eadt s\u1ef1. Ch\u00ednh ti\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd thanh to\u00e1n cho c\u00e1c kho\u1ea3n chi phi\u1ebfu, ti\u1ec1n th\u01b0\u1edfng, b\u1ea3o hi\u1ec3m y t\u1ebf, thu\u1ebf v\u00e0 m\u1ecdi kho\u1ea3n ph\u00e1t sinh kh\u00e1c\u2026 V\u00ec kh\u00e1ch h\u00e0ng l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u01b0\u01a1ng n\u00ean nh\u00e2n vi\u00ean – t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean, trong \u0111\u00f3 bao g\u1ed3m c\u1ea3 \u00f4ng ch\u1ee7 – ph\u1ea3i l\u00e0m vi\u1ec7c v\u00ec kh\u00e1ch h\u00e0ng. V\u00ec th\u1ebf, t\u1eebng vi\u1ec7c \u0111\u01a1n gi\u1ea3n trong c\u00f4ng ty c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c ho\u1ea1ch \u0111\u1ecbnh c\u1ee5 th\u1ec3 \u0111\u1ec3 t\u00ecm ki\u1ebfm v\u00e0 gi\u1eef kh\u00e1ch h\u00e0ng. Kh\u00f4ng c\u00f3 m\u1ed9t ngo\u1ea1i l\u1ec7 n\u00e0o! N\u1ebfu m\u1ed9t c\u00f4ng vi\u1ec7c n\u00e0o \u0111\u00f3 kh\u00f4ng tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp gia t\u0103ng hay gi\u1eef kh\u00e1ch h\u00e0ng th\u00ec c\u00f4ng vi\u1ec7c \u0111\u00f3 kh\u00f4ng c\u00f2n c\u1ea7n thi\u1ebft n\u1eefa v\u00e0 n\u00ean b\u1ecb h\u1ee7y b\u1ecf hay thu\u00ea b\u00ean ngo\u00e0i.<\/p>\n

\u00d4ng ch\u1ee7 li\u00ean t\u1ee5c nh\u1eafc nh\u1edf m\u1ecdi ng\u01b0\u1eddi r\u1eb1ng, h\u1ecd \u0111ang l\u00e0m vi\u1ec7c v\u00ec kh\u00e1ch h\u00e0ng. B\u1ed5n ph\u1eadn c\u1ee7a \u00f4ng ch\u1ee7 l\u1edbn l\u00e0 d\u1ea1y nh\u00e2n vi\u00ean c\u00e1ch t\u00ecm ki\u1ebfm v\u00e0 gi\u1eef kh\u00e1ch h\u00e0ng. \u00d4ng ch\u1ee7 li\u00ean t\u1ee5c l\u00e0m vi\u1ec7c \u0111\u1ec3 x\u00f3a \u0111i nh\u1eefng r\u00e0o c\u1ea3n t\u1ed3n t\u1ea1i gi\u1eefa c\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i lao t\u00e2m \u0111\u1ec3 gi\u1ea3i ph\u00f3ng nh\u00e2n vi\u00ean kh\u1ecfi c\u00e1c quy \u0111\u1ecbnh c\u1ee7a c\u00f4ng ty c\u1ea3n tr\u1edf h\u1ecd t\u00ecm v\u00e0 gi\u1eef kh\u00e1ch. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i kh\u00f4ng c\u1ea7n nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng b\u00e1o c\u00e1o nhi\u1ec1u m\u00e0 \u0111\u1ec3 h\u1ecd c\u00f3 th\u1eddi gian \u0111i ch\u00e0o h\u00e0ng. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i s\u1ebd th\u00e1o g\u1ee1 nh\u1eefng b\u1ebf t\u1eafc trong s\u1ea3n xu\u1ea5t \u0111\u1ec3 \u0111\u1ed9i ng\u0169 s\u1ea3n xu\u1ea5t c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u00fang h\u1ea1n.<\/p>\n

Th\u1ef1c t\u1ebf, vi\u1ec7c m\u1ed7i nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c v\u00ec kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t quan \u0111i\u1ec3m d\u1ec5 hi\u1ec3u, nh\u01b0ng \u0111\u00e1ng ng\u1ea1c nhi\u00ean l\u00e0 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi l\u1ea1i c\u1ea3m th\u1ea5y kh\u00f3 kh\u0103n trong vi\u1ec7c l\u0129nh h\u1ed9i \u0111\u1ea7y \u0111\u1ee7 quan \u0111i\u1ec3m n\u00e0y. M\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean tin r\u1eb1ng m\u00ecnh \u0111ang l\u00e0m vi\u1ec7c cho m\u1ed9t nghi\u1ec7p \u0111o\u00e0n. Sai l\u1ea7m! H\u1ecd thu\u1ed9c v\u1ec1 m\u1ed9t nghi\u1ec7p \u0111o\u00e0n nh\u01b0ng ng\u01b0\u1eddi h\u1ecd l\u00e0m vi\u1ec7c cho l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng \u0111ang tr\u1ea3 ti\u1ec1n cho c\u00f4ng ty h\u1ecd. M\u1ed9t s\u1ed1 c\u00f4ng ch\u1ee9c tin h\u1ecd l\u00e0m vi\u1ec7c cho c\u1ee5c c\u1ea3nh s\u00e1t, ch\u00ednh ph\u1ee7, hay li\u00ean \u0111o\u00e0n nh\u00e0 gi\u00e1o. T\u1ea5t c\u1ea3 \u0111\u1ec1u sai! Th\u1ef1c ra h\u1ecd l\u00e0m vi\u1ec7c cho nh\u1eefng ng\u01b0\u1eddi d\u00e2n \u0111ang \u0111\u00f3ng thu\u1ebf d\u01b0\u1edbi h\u00ecnh th\u1ee9c chi phi\u1ebfu. Nh\u1eefng ng\u01b0\u1eddi d\u00e2n, h\u00e0nh kh\u00e1ch \u0111i t\u00e0u \u0111i\u1ec7n ng\u1ea7m, sinh vi\u00ean v\u00e0 c\u00e1c b\u1eadc ph\u1ee5 huynh l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng chi tr\u1ea3.<\/p>\n

M\u1ed9t v\u00e0i ng\u01b0\u1eddi ngh\u0129 h\u1ecd l\u00e0m vi\u1ec7c cho b\u1ed9 ph\u1eadn marketing, cho XYZ, cho t\u1eadp \u0111o\u00e0n, cho m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 s\u1ee9c l\u00f4i cu\u1ed1n, cho ch\u00ednh h\u1ecd, cho h\u1ed9i t\u1eeb thi\u1ec7n hay cho nh\u00e0 th\u1edd. Nh\u01b0ng kh\u00f4ng c\u00f3 kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng c\u00f3 ti\u1ec1n. Kh\u00f4ng c\u00f3 ti\u1ec1n th\u00ec kh\u00f4ng c\u00f3 nhi\u1ec7m v\u1ee5 n\u00e0o h\u1ebft. Kh\u00f4ng c\u00f3 ti\u1ec1n, kh\u00f4ng c\u00f3 c\u00e1c b\u1ed9 ng\u00e0nh. Kh\u00f4ng c\u00f3 ti\u1ec1n, kh\u00f4ng c\u00f3 qu\u00e2n \u0111\u1ed9i. Kh\u00f4ng c\u00f3 ti\u1ec1n, kh\u00f4ng c\u00f3 nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 d\u0129 nhi\u00ean, kh\u00f4ng c\u00f3 c\u00e1c \u00f4ng ch\u1ee7.<\/p>\n

Kh\u00e1ch h\u00e0nh m\u1edbi ch\u00ednh l\u00e0 \u00f4ng ch\u1ee7 th\u1eadt s\u1ef1. V\u00e0 vi\u1ec7c kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean \u0111\u00e3 khi\u1ebfn kh\u00f4ng \u00edt ng\u01b0\u1eddi b\u1ecb m\u1ea5t vi\u1ec7c m\u1ed7i ng\u00e0y.<\/p>\n

C\u00e1c c\u00f4ng ty l\u1edbn v\u00e0 c\u00e1c \u00f4ng ch\u1ee7 l\u1edbn li\u00ean t\u1ee5c \u0111\u00e0o t\u1ea1o, gi\u1ea3ng d\u1ea1y, n\u00e2ng cao v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. B\u1ea1n c\u1ea7n ph\u1ea3i gi\u1eef l\u1ea1i m\u1ed9t s\u1ed1 ng\u01b0\u1eddi \u0111\u1ec3 \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c m\u1edbi. B\u1ea1n ph\u1ea3i gi\u1eef h\u1ecd \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c nhi\u1ec1u vi\u1ec7c h\u01a1n n\u1eefa, \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n, \u0111\u1ec3 h\u1eadu thu\u1eabn cho b\u1ea1n, v\u00e0 \u0111\u1ec3 k\u1ebf nhi\u1ec7m b\u1ea1n. N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 gi\u1eef l\u1ea1i, th\u00ec h\u00e3y sa th\u1ea3i h\u1ecd. N\u1ebfu m\u1ed9t nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng ho\u1eb7c kh\u00f4ng t\u1ea1o ra l\u1ee3i nhu\u1eadn x\u1ee9ng \u0111\u00e1ng v\u1edbi nh\u1eefng g\u00ec m\u00e0 b\u1ea1n \u0111\u00e3 \u0111\u1ea7u t\u01b0 th\u00ec t\u1ed1t nh\u1ea5t l\u00e0 anh ta c\u1ea7n ph\u1ea3i \u0111i ra.<\/p>\n

\u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i c\u00f3 ba ph\u01b0\u01a1ng th\u1ee9c l\u1ef1a ch\u1ecdn nh\u00e2n vi\u00ean: gi\u1eef l\u1ea1i, sa th\u1ea3i ho\u1eb7c kh\u00f4ng l\u00e0m g\u00ec v\u00e0 ng\u1ed3i nh\u00ecn s\u1ef1 t\u1ea7m th\u01b0\u1eddng tr\u1edf th\u00e0nh ti\u00eau chu\u1ea9n, hay nh\u1eefng ng\u01b0\u1eddi thi\u1ebfu tr\u00ecnh \u0111\u1ed9 g\u00e2y \u1ea3nh h\u01b0\u1edfng x\u1ea5u t\u1edbi c\u00f4ng ty. N\u1ebfu nh\u1eefng ng\u01b0\u1eddi b\u1ea1n quan s\u00e1t kh\u00f4ng h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c g\u00ec cho c\u00f4ng ty, th\u00ec h\u1ecd c\u0169ng kh\u00f4ng gi\u00fap \u0111\u01b0\u1ee3c g\u00ec cho b\u1ea1n. N\u1ebfu b\u1ea1n quan s\u00e1t v\u00e0 th\u1ea5y m\u1ed9t nh\u00e2n vi\u00ean \u0111ang l\u00e0m t\u1ed5n h\u1ea1i c\u00f4ng ty, th\u00ec theo m\u1ed9t c\u00e1ch n\u00e0o \u0111\u00f3, anh ta c\u0169ng \u0111ang l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn b\u1ea1n.<\/p>\n

C\u00f3 m\u1ed9t s\u1ed1 l\u00fd do, d\u00f9 ch\u00ednh \u0111\u00e1ng hay kh\u00f4ng, khi\u1ebfn \u00f4ng ch\u1ee7 kh\u00f4ng th\u1ec3 gi\u1eef l\u1ea1i m\u1ed9t nh\u00e2n vi\u00ean. N\u1ebfu v\u1eady, h\u00e3y \u0111\u1ec3 nh\u00e2n vi\u00ean \u0111\u00f3 t\u1ef1 ra \u0111i, n\u1ebfu kh\u00f4ng, \u00f4ng ch\u1ee7 c\u1ea7n ph\u1ea3i tr\u1ef1c ti\u1ebfp sa th\u1ea3i anh ta. N\u1ebfu b\u1ea1n tuy\u1ec3n hay \u0111\u01b0\u1ee3c th\u1eeba h\u01b0\u1edfng nh\u1eefng ng\u01b0\u1eddi t\u00e0i n\u0103ng v\u00e0 b\u1ea1n \u0111\u00e3 gi\u1eef \u0111\u01b0\u1ee3c h\u1ecd l\u1ea1i th\u00ec \u0111\u1eebng bao gi\u1edd \u0111\u1ec3 h\u1ecd ra \u0111i. Gi\u1eef l\u1ea1i, sa th\u1ea3i v\u00e0 theo d\u00f5i c\u00f4ng ty c\u1ee7a b\u1ea1n l\u1edbn m\u1ea1nh.<\/p>\n

\u00d4ng ch\u1ee7 m\u1edbi kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i x\u00f3a s\u1ea1ch c\u00e1c ch\u00ednh s\u00e1ch c\u0169.<\/font><\/strong> Nh\u1eefng \u00f4ng ch\u1ee7 c\u00f3 th\u00e0nh t\u00edch cao th\u01b0\u1eddng \u0111\u01b0\u1ee3c thu\u00ea, b\u1ed5 nhi\u1ec7m hay ph\u00e2n c\u00f4ng ph\u1ee5 tr\u00e1ch m\u1ed9t l\u0129nh v\u1ef1c trong c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c. H\u1ecd \u0111\u01b0\u1ee3c kh\u00edch l\u1ec7 \u201ch\u00e3y x\u1edbi tung m\u1ecdi th\u1ee9 l\u00ean\u201d, \u201c\u0111\u01b0a ch\u00fang v\u00e0o n\u1ec1 n\u1ebfp\u201d, \u201c\u0111\u01b0a nh\u00e2n vi\u00ean ra kh\u1ecfi th\u1ebf b\u1ebf t\u1eafc ho\u1eb7c sa l\u1ea7y\u201d v\u00e0 nh\u1eefng c\u00e2u kh\u1ea9u hi\u1ec7u kh\u00e1c. Th\u1ec9nh tho\u1ea3ng, nh\u1eefng \u00f4ng ch\u1ee7 m\u1edbi \u0111\u01b0\u1ee3c giao cho m\u1ed9t danh s\u00e1ch \u0111en nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c cho l\u00e0 kh\u00f4ng tu\u00e2n th\u1ee7 hay b\u1ea5t m\u00e3n. \u00d4ng ch\u1ee7 m\u1edbi ngay l\u1eadp t\u1ee9c c\u00f3 th\u00e0nh ki\u1ebfn r\u1eb1ng, ch\u00ednh \u00f4ng ch\u1ee7 l\u00e0 nguy\u00ean nh\u00e2n v\u1ea5n \u0111\u1ec1. Nh\u01b0ng h\u1ecd kh\u00f4ng ph\u1ea3i l\u00e0 nguy\u00ean nh\u00e2n. Trong h\u1ea7u h\u1ebft tr\u01b0\u1eddng h\u1ee3p, n\u1ebfu kh\u00f4ng mu\u1ed1n n\u00f3i l\u00e0 t\u1ea5t c\u1ea3, h\u1ecd \u0111\u1ec1u l\u00e0 nh\u1eefng nh\u00e2n vi\u00ean t\u1eadn t\u1ee5y, th\u00f4ng minh v\u00e0 ch\u0103m ch\u1ec9. V\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 n\u1eb1m \u1edf ch\u1ed7 kh\u00e1c: c\u00f3 th\u1ec3 \u00f4ng ch\u1ee7 c\u0169 kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi t\u1ea1o \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y; c\u00f3 th\u1ec3 do \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh ng\u00e0y c\u00e0ng m\u1ea1nh; th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i; hay s\u1ea3n ph\u1ea9m tr\u1edf n\u00ean l\u1ed7i th\u1eddi.<\/p>\n

Th\u1ef1c t\u1ebf, \u00f4ng ch\u1ee7 m\u1edbi th\u1eeba s\u1ee9c t\u00ecm \u0111\u01b0\u1ee3c nh\u1eefng ng\u01b0\u1eddi gi\u00e0u \u00fd t\u01b0\u1edfng, kinh nghi\u1ec7m th\u1ef1c t\u1ebf, kh\u1ea3 n\u0103ng \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p v\u00e0 h\u01b0\u1edbng \u0111i. M\u1ed9t \u00f4ng ch\u1ee7 c\u1ea9n tr\u1ecdng s\u1ebd l\u1eafng nghe v\u00e0 quan s\u00e1t tr\u01b0\u1edbc khi \u0111\u01b0a ra b\u1ea5t k\u1ef3 quy\u1ebft \u0111\u1ecbnh n\u00e0o v\u1ec1 nh\u00e2n vi\u00ean. \u00d4ng ch\u1ee7 v\u0129 \u0111\u1ea1i kh\u00f4ng bao gi\u1edd \u0111\u01b0a ra nh\u1eefng ph\u00e1n x\u00e9t v\u1ed9i v\u00e0ng v\u1ec1 b\u1ea5t k\u1ef3 ai. C\u00f3 th\u1ec3 m\u1ed9t v\u00e0i nh\u00e2n vi\u00ean kh\u00f4ng th\u00edch h\u1ee3p v\u1edbi ph\u01b0\u01a1ng th\u1ee9c l\u00e0m vi\u1ec7c m\u1edbi n\u00e0y. Nh\u01b0ng \u00f4ng ch\u1ee7 m\u1edbi bu\u1ed9c t\u1eebng ng\u01b0\u1eddi ph\u1ea3i \u0111\u01b0a ra ph\u00e1n quy\u1ebft c\u1ee7a h\u1ecd ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u1ee7a ai kh\u00e1c.<\/p>\n

C\u00f3 m\u1ed9t \u00f4ng ch\u1ee7 nh\u01b0 th\u1ebf \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1eb7t v\u00e0o v\u1ecb tr\u00ed \u0111\u1ea7y r\u1eaby kh\u00f3 kh\u0103n v\u1ec1 nh\u00e2n s\u1ef1. \u00d4ng \u0111\u01b0\u1ee3c giao ph\u1ee5 tr\u00e1ch ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Ng\u01b0\u1eddi ta n\u00f3i v\u1edbi \u00f4ng r\u1eb1ng, ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng to\u00e0n nh\u1eefng nh\u00e2n vi\u00ean k\u00e9m c\u1ecfi, ph\u1ea1m h\u1ebft sai l\u1ea7m n\u00e0y \u0111\u1ebfn sai l\u1ea7m kh\u00e1c. H\u1ecd y\u00eau c\u1ea7u \u00f4ng sa th\u1ea3i m\u1ed9t tr\u01b0\u1edfng nh\u00f3m. \u00d4ng c\u00f3 h\u1ed3 s\u01a1 c\u00e1 nh\u00e2n c\u1ee7a t\u1eebng ng\u01b0\u1eddi trong ph\u00f2ng. H\u1ed3 s\u01a1 n\u00e0y g\u1ed3m nh\u1eefng b\u1ea3n nh\u1eadn x\u00e9t v\u1ec1 qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng t\u1eebng n\u0103m c\u1ee7a m\u1ed7i ng\u01b0\u1eddi. \u00d4ng ch\u1ee7 m\u1edbi r\u1ea5t ng\u1ea1c nhi\u00ean khi nh\u1eadn th\u1ea5y t\u1ea5t c\u1ea3 c\u00e1c b\u1ea3n nh\u1eadn x\u00e9t \u0111\u1ec1u c\u00f3 n\u1ed9i dung gi\u1ed1ng nhau: hai ho\u1eb7c ba c\u00e2u khen ng\u1ee3i r\u1ed3i k\u1ebf \u0111\u1ebfn l\u00e0 m\u1ed9t v\u00e0i \u0111o\u1ea1n ph\u00ea b\u00ecnh gay g\u1eaft, th\u1eb3ng th\u1eafn. \u0110\u1ed1i v\u1edbi \u00f4ng, trong \u0111\u00f3 ph\u1ea7n nhi\u1ec1u l\u00e0 nh\u1eefng nh\u1eadn x\u00e9t v\u1ee5n v\u1eb7t, t\u1ea7m th\u01b0\u1eddng. M\u1ed7i b\u1ea3n \u0111\u1ec1u \u0111\u01b0\u1ee3c c\u1ef1u tr\u01b0\u1edfng ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ph\u00f3 gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn v\u00e0 m\u1ed9t nh\u00e2n vi\u00ean ph\u00f2ng nh\u00e2n s\u1ef1 k\u00fd t\u00ean.<\/p>\n

\u00d4ng ch\u1ee7 m\u1edbi \u0111\u00e3 x\u00e9 v\u1ee5n c\u00e1c b\u1ea3n nh\u1eadn x\u00e9t trong h\u1ed3 s\u01a1 nh\u00e2n s\u1ef1. T\u00e0i li\u1ec7u duy nh\u1ea5t c\u00f2n s\u00f3t l\u1ea1i l\u00e0 h\u1ee3p \u0111\u1ed3ng lao \u0111\u1ed9ng v\u00e0 b\u1ea3n s\u01a1 y\u1ebfu l\u00fd l\u1ecbch. Ngay ng\u00e0y h\u00f4m sau, \u00f4ng t\u1ed5 ch\u1ee9c h\u1ecdp ph\u00f2ng v\u00e0 th\u00f4ng b\u00e1o r\u1eb1ng c\u00e1c h\u1ed3 s\u01a1 c\u00e1 nh\u00e2n \u0111\u00e3 \u0111\u01b0\u1ee3c thanh l\u1ecdc, t\u1eeb m\u1ed9t t\u1eadp t\u00e0i li\u1ec7u d\u00e0y 60 cm b\u00e2y gi\u1edd ch\u1ec9 c\u00f2n 5 cm. \u00d4ng n\u00f3i: \u201cTheo t\u00f4i bi\u1ebft, c\u00e1c b\u1ea1n l\u00e0 nh\u1eefng nh\u00e2n vi\u00ean m\u1edbi nh\u01b0ng \u0111\u1ec1u c\u00f3 kinh nghi\u1ec7m d\u00e0y d\u1eb7n v\u00e0 chuy\u00ean nghi\u1ec7p v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. H\u00e3y th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng c\u1ee7a c\u00e1c b\u1ea1n\u201d. T\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \u0111\u1ec1u v\u1ed7 tay t\u00e1n th\u01b0\u1edfng, c\u00f2n tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 th\u00ec n\u1ed5i gi\u1eadn.<\/p>\n

\u201c\u00d4ng \u0111\u00e3 ph\u00e1 ho\u1ea1i c\u00f4ng ty. T\u00f4i s\u1ebd b\u00e1o c\u00e1o vi\u1ec7c n\u00e0y l\u00ean c\u1ea5p tr\u00ean\u201d, v\u1ecb tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 c\u1ea3nh b\u00e1o. Nh\u01b0ng v\u1ecb tr\u01b0\u1edfng ph\u00f2ng m\u1edbi \u0111\u00e1p: \u201cTh\u00e0 t\u00f4i v\u1ee9t b\u1ecf nh\u1eefng t\u00e0i li\u1ec7u ti\u00eau c\u1ef1c c\u00f2n h\u01a1n l\u00e0 h\u1ee7y ho\u1ea1i nh\u1eefng ng\u01b0\u1eddi tri\u1ec3n v\u1ecdng.\u201d<\/p>\n

Ch\u1ec9 trong v\u00e0i th\u00e1ng, ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh b\u1ed9 ph\u1eadn n\u1ed5i b\u1eadt nh\u1ea5t c\u1ee7a c\u00f4ng ty. Ng\u01b0\u1eddi tr\u01b0\u1edfng nh\u00f3m t\u1eebng b\u1ecb y\u00eau c\u1ea7u ph\u1ea3i sa th\u1ea3i gi\u1edd tr\u1edf th\u00e0nh m\u1ed9t si\u00eau sao. Kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ec1u khen ng\u1ee3i ph\u00f2ng d\u1ecbch v\u1ee5.<\/p>\n

\u00d4ng ch\u1ee7 m\u1edbi \u0111\u01b0\u1ee3c th\u0103ng ch\u1ee9c v\u00e0i l\u1ea7n v\u00e0 l\u1ea7n n\u00e0o c\u0169ng t\u1ea1o ra nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c. \u00d4ng ch\u1ee7 m\u1edbi nh\u1eadn l\u1ea5y chi\u1ebfc ch\u1ed5i (\u0111\u1ec3 qu\u00e9t c\u00e1c nh\u00e2n vi\u00ean c\u0169) nh\u01b0ng r\u1ea5t hi\u1ebfm khi \u00f4ng s\u1eed d\u1ee5ng.<\/p>\n

\u0110i\u1ec1u c\u0103n b\u1ea3n l\u00e0 c\u00e1c \u00f4ng ch\u1ee7 ph\u1ea3i nh\u1edb \u0111\u01b0\u1ee3c quy t\u1eafc D.<\/p>\n

Khi m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi t\u1ee5t d\u1ed1c, tr\u01b0\u1edbc ti\u00ean h\u00e3y nh\u00ecn v\u00e0o nh\u1eefng quy t\u1eafc n\u00e0y. Khi th\u00e0nh t\u00edch c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean gi\u1ea3m s\u00fat, h\u00e3y nh\u00ecn v\u00e0o quy t\u1eafc D. Khi \u00e1nh h\u00e0o quang c\u1ee7a m\u1ed9t ng\u00f4i sao \u0111ang m\u1edd d\u1ea7n, h\u00e3y t\u00ecm ki\u1ebfm quy t\u1eafc D. N\u1ebfu m\u1ed9t nh\u00e2n vi\u00ean ph\u1ea1m t\u1ed9i, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1nh cu\u1ed9c \u0111\u00f3 l\u00e0 do quy t\u1eafc D.<\/p>\n

C\u00f3 nhi\u1ec1u l\u00fd do cho vi\u1ec7c kh\u1ea3 n\u0103ng \u0111\u00f3ng g\u00f3p c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1ed9t nhi\u00ean ch\u1eefng l\u1ea1i r\u1ed3i d\u1ea7n d\u1ea7n suy gi\u1ea3m. C\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd l\u00fac n\u00e0y l\u00e0 ph\u1ea3i t\u00ecm ra v\u1ea5n \u0111\u1ec1 c\u1ee7a nh\u00e2n vi\u00ean \u0111\u00f3. Khi \u0111\u00e3 hi\u1ec3u nguy\u00ean nh\u00e2n s\u00e2u xa g\u00e2y ra v\u1ea5n \u0111\u1ec1 gi\u1ea3m s\u00fat th\u00e0nh t\u00edch c\u1ee7a nh\u00e2n vi\u00ean, \u00f4ng ch\u1ee7 c\u00f3 th\u1ec3 b\u1eaft tay ngay v\u00e0o m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng n\u00e0y.<\/p>\n

M\u1ed9t \u00f4ng ch\u1ee7 gi\u1ecfi ph\u1ea3i l\u00e0 m\u1ed9t th\u00e1m t\u1eed t\u00e0i ba, lu\u00f4n t\u00ecm t\u00f2i \u0111\u1ec3 kh\u00e1m ph\u00e1 ra v\u1ea5n \u0111\u1ec1 c\u1ed1t l\u00f5i. T\u1eeb kh\u00e1m ph\u00e1 s\u1ebd d\u1eabn \u0111\u1ebfn ch\u1ea9n \u0111o\u00e1n, sau \u0111\u00f3 trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean. Trao \u0111\u1ed5i s\u1ebd d\u1eabn \u0111\u1ebfn hai l\u1ef1a ch\u1ecdn: (1) nh\u00e2n vi\u00ean cam k\u1ebft m\u1ed9t k\u1ebf ho\u1ea1ch ch\u1ea5n ch\u1ec9nh l\u1ea1i c\u00f4ng vi\u1ec7c; ho\u1eb7c (2) sau khi c\u00e2n nh\u1eafc k\u1ef9 nh\u00e2n vi\u00ean \u0111\u00f3 b\u1ecb sa th\u1ea3i (ch\u1ea5m d\u1ee9t h\u1ee3p \u0111\u1ed3ng).<\/p>\n

\u0110\u1ec3 hi\u1ec3u \u0111i\u1ec1u n\u00e0y, h\u00e3y t\u00ecm hi\u1ec3u \u201c10 D\u201d sau:<\/strong><\/u><\/p>\n\n\n\n\n\n\n
Debt (N\u1ee3 n\u1ea7n)<\/td>\nDivorce (Li d\u1ecb)<\/td>\n<\/tr>\n
Disease (B\u1ec7nh t\u1eadt)<\/td>\nDalliance (Y\u00eau \u0111\u01b0\u01a1ng)<\/td>\n<\/tr>\n
Drugs (Ma t\u00fay)<\/td>\nDeath (Ch\u1ecbu tang)<\/td>\n<\/tr>\n
Depression (Suy s\u1ee5p)<\/td>\nDrinking (Nghi\u1ec7n r\u01b0\u1ee3u)<\/td>\n<\/tr>\n
Dice (C\u1edd b\u1ea1c)<\/td>\nDeviancy (L\u1ea7m l\u1ea1c)<\/td>\n<\/tr>\n<\/table>\n

M\u1ed7i \u201cD\u201d c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n c\u1ee7a nh\u00e2n vi\u00ean, ho\u1eb7c l\u00e0 m\u1ed9t chuy\u1ec7n g\u00ec \u0111\u00f3 \u0111ang t\u00e1c \u0111\u1ed9ng t\u1edbi ng\u01b0\u1eddi nh\u00e0 hay b\u1ea1n th\u00e2n c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t s\u1ed1 \u201cD\u201d c\u00f3 th\u1ec3 r\u1ea5t nguy h\u1ea1i, s\u1ebd l\u00e0m suy y\u1ebfu, r\u1ed3i cu\u1ed1i c\u00f9ng d\u1eabn t\u1edbi h\u1ee7y ho\u1ea1i nh\u00e2n vi\u00ean. D\u00f9 trong tr\u01b0\u1eddng h\u1ee3p n\u00e0o, ch\u00fang \u0111\u1ec1u khi\u1ebfn nh\u00e2n vi\u00ean sao nh\u00e3ng c\u00f4ng vi\u1ec7c.<\/p>\n

C\u00e1c \u201cD\u201d th\u1eadt s\u1ef1 r\u1ea5t nguy hi\u1ec3m, g\u00e2y t\u1ed5n h\u1ea1i cho nh\u00e2n vi\u00ean, t\u1ed5 ch\u1ee9c v\u00e0 \u00f4ng ch\u1ee7. N\u1ebfu \u00f4ng ch\u1ee7 kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch v\u00ec m\u1ed9t nh\u00e2n vi\u00ean nghi\u1ec7n ma t\u00fay th\u00ec s\u1ef1 nghi\u1ec7p c\u1ee7a \u00f4ng ch\u1ee7 c\u00f3 th\u1ec3 b\u1ecb ch\u1ec7ch \u0111\u01b0\u1eddng ray.<\/p>\n

M\u01b0\u1eddi \u201cD\u201d tr\u00ean l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 t\u00e1c \u0111\u1ed9ng t\u1eeb b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c. Nh\u01b0ng c\u0169ng c\u00f3 nh\u1eefng \u201cD\u201d n\u1ed9i b\u1ed9 t\u1ed5 ch\u1ee9c l\u00e0m suy y\u1ebfu th\u00e0nh t\u00edch c\u1ee7a nh\u00e2n vi\u00ean. Nh\u1eefng \u201cD\u201d n\u00e0y g\u1ed3m c\u00f3: demoralized people (nh\u1eefng ng\u01b0\u1eddi ph\u00e1 ho\u1ea1i), de\u2011motivation (c\u00e1c t\u00e1c nh\u00e2n l\u00e0m nh\u1ee5t \u00fd ch\u00ed) v\u00e0 poor direction (s\u1ef1 \u0111i\u1ec1u h\u00e0nh y\u1ebfu k\u00e9m) c\u1ee7a l\u00e3nh \u0111\u1ea1o. M\u1ed9t \u00f4ng ch\u1ee7 am hi\u1ec3u, \u0111\u1eb7c bi\u1ec7t l\u1ea1i l\u00e0 m\u1ed9t \u00f4ng ch\u1ee7 m\u1edbi, s\u1ebd quan s\u00e1t nh\u1eefng \u201cD\u201d n\u00e0y v\u00e0 t\u00ecm ra nguy\u00ean nh\u00e2n c\u01a1 b\u1ea3n \u0111\u1eb1ng sau ch\u00fang. Vi\u1ec7c ch\u1ea9n \u0111o\u00e1n r\u1ea5t quan tr\u1ecdng n\u1ebfu mu\u1ed1n t\u00ecm ra l\u1eddi gi\u1ea3i cho v\u1ea5n \u0111\u1ec1, v\u00ec v\u1eady, \u201cD\u201d c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c \u201cch\u1ea9n \u0111o\u00e1n\u201d. Hi\u1ec3n nhi\u00ean, kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 v\u1ea5n \u0111\u1ec1 \u0111\u1ec1u b\u1eaft \u0111\u1ea7u b\u1eb1ng ch\u1eef D, nh\u01b0ng ph\u1ea7n nhi\u1ec1u l\u00e0 nh\u01b0 v\u1eady. V\u00e0 vi\u1ec7c ch\u1ea9n \u0111o\u00e1n nhanh ch\u00f3ng s\u1ebd gi\u00fap t\u00ecm ra nh\u1eefng ph\u01b0\u01a1ng thu\u1ed1c ch\u1eefa tr\u1ecb, s\u1eeda ch\u1eefa k\u1ecbp th\u1eddi.<\/p>\n

S\u1eeda ch\u1eefa nhanh \u0111\u1ed3ng ngh\u0129a v\u1edbi ti\u1ebfn b\u1ed9 nhanh. V\u00e0 \u201cquy t\u1eafc D\u201d l\u00e0 l\u1ed9 tr\u00ecnh \u0111\u1ea7u ti\u00ean tr\u00ean con \u0111\u01b0\u1eddng \u0111i t\u1edbi th\u00e0nh c\u00f4ng.<\/p>\n

(Tr\u00edch cu\u1ed1n “B\u00ed quy\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i”)<\/p>\n","protected":false},"excerpt":{"rendered":"

Bu\u1ed5i s\u00e1ng, c\u00f3 ti\u1ebfng g\u00f5 ngo\u00e0i t\u1ea5m c\u1eeda k\u00ednh c\u1ee7a c\u1eadu nh\u00e2n vi\u00ean tr\u1ebb. Ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng kho\u1ea3ng 60 tu\u1ed5i \u0103n m\u1eb7c l\u1ecbch thi\u1ec7p, trang nh\u00e3 c\u1ea5t l\u1eddi: \u201cXin l\u1ed7i anh GodFrey, t\u00f4i l\u00e0 Ralph Hart. Anh c\u00f3 th\u1ec3 cho t\u00f4i xin v\u00e0i ph\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng?\u201d \u201c\u1ed2, t\u1ea5t nhi\u00ean l\u00e0 \u0111\u01b0\u1ee3c r\u1ed3i\u201d, c\u1eadu nh\u00e2n vi\u00eanContinue reading “B\u00ed quy\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh \u00f4ng ch\u1ee7 v\u0129 \u0111\u1ea1i”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,6],"tags":[],"class_list":["post-73","post","type-post","status-publish","format-standard","hentry","category-weekly-tips","category-working-tips","entry"],"_links":{"self":[{"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/posts\/73"}],"collection":[{"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/comments?post=73"}],"version-history":[{"count":0,"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/posts\/73\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/media?parent=73"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/categories?post=73"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.iwayvietnam.com\/tuanta\/wp-json\/wp\/v2\/tags?post=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}