Monthly Archives: January 2008

OTRS 2.2.5 (Ipanema) is released!

Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

We are proud to announce OTRS 2.2.5 (Ipanema) today. This is a patch level release of stable OTRS 2.2., and contains some bug fixes. For a complete list see below.

The OTRS team recommends all OTRS users to upgrade to OTRS 2.2.5.

Minor Bugfixes:
===============

* Bug #2166 – Fixed issue with HTML-mails sent by MS Outlook 2003 – “–” / long was not shown as dash in email body, but dropped silently.
[ http://bugs.otrs.org/show_bug.cgi?id=2166 ]

* Bug #1428 – Fixed issue with white-spaces in UTF-8 emailsubjects (specifically in Russian, Chinese and Japanese).
[ http://bugs.otrs.org/show_bug.cgi?id=1428 ]

* Bug #2479 – Fixed problem with large attachments (> 3MB) (on Oracle DBs).
[ http://bugs.otrs.org/show_bug.cgi?id=2479 ]

* Bug #2581 – Fixed issue with follow-ups, when ticket#: xxxxxxx was copied from the Web interface into a new email subject.
[ http://bugs.otrs.org/show_bug.cgi?id=2581 ]

* Bug #1148 – Fixes loss of attachments when splitting a ticket.
[ http://bugs.otrs.org/show_bug.cgi?id=1148 ]

* Bug #1120 – Fixed TO recipients which were sometimes dropped in a ticket reply.
[ http://bugs.otrs.org/show_bug.cgi?id=1120 ]

* Bug #2601 – Only agents with rw permissions were listed in the inform agent selection of a note screen. Now all agents with note permissions aredisplayed.
[ http://bugs.otrs.org/show_bug.cgi?id=2601 ]

* Bug #2491 – Fixed crash after initial login on a virgin installation on fedora 7, fedora 8, altlinux and ActiveState Perl on win32.
[ http://bugs.otrs.org/show_bug.cgi?id=2491 ]

* Bug #1687 – Fixed wrong New message! hint on queue with Customer State Notify activated.
[ http://bugs.otrs.org/show_bug.cgi?id=1687 ]

* Bug #977 – Fixed agent notification for new tickets created in the Web interface if CustomerGroupSupport is enabled.
[ http://bugs.otrs.org/show_bug.cgi?id=977 ]

Enhancements:
===============

* A 23rd language has been added – Vietnamese! A great thanks goes out to TUAN, Truong Anh, President and CTO of iWay, Vietnam and his outstanding team.

Download:
=========

o http://otrs.org/download/

or:

o ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/

MD5 message digest (128-bit) checksums:
=======================================
0387071124f9b4059af7c8fdc8058dbc
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.2.5-01.i386.rpm
9cfa6d4c89809ea45e292c459f027b54
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.2.5-01.i386.rpm
cbcffad34987b4dd475029f79ad17cfe
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.2.5-01.i386.rpm
6aa8960ba64b58c6d403d9dab998ac94
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.2.5-01.i386.rpm
464096b73b8e63bf9c6c0d059123e3e7
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.2.5-01.i386.rpm
d149aee9d9ee6d929538251c4d2d8c56
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.2.5-01.i386.rpm
383dfb6eefd8f174b3400ad137fa4bc6
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.2.5-01.i386.rpm
df0c4a44a47cddef01c3f1047d30baf3
ftp://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.5-01.i386.rpm
21d7bae8d7c494f2f80bf1dec9256b73
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.5.tar.gz
8cf859e35cd50ee2b65e934a62f64fcd
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.5.tar.bz2
0b53a53c2d342430d55d04dd90d11c66
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.5.zip
62fad90b6d859cb0fa2d4d7c2c7ca4a6
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.5-001-win32.exe

Important for Upgrading:
========================
For those folks who are using OTRS 2.1.x and want to upgrade to 2.2 please read the UPGRADING and INSTALL files.

Bug Reporting:
==============
Although OTRS 2.2.5 has been tested before, we appreciate your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us.

Therefore a great “THX!” goes out to you!

o http://bugs.otrs.org/

((enjoy))

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